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How Anthropic Made claude.ai 3x Faster, and the FIX Skill

The em dash that froze the page, the reload nobody could see, and a Claude skill that checks your own app for the same bugs.

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On September 23, 2026 Anthropic published how it made claude.ai and the Claude desktop app about three times faster in a two-week sprint. Claude found the bottlenecks and wrote the fixes, and the team merged more than three thousand changes without a customer-facing incident or rollback. Most of what it found are ordinary web-app bugs, which is why they are worth checking for in your own code.

Anthropic's post, How we made claude.ai 3x faster in two weeks: https://claude.dev/blog/how-we-made-claude-ai-faster/

The numbers

Measured at the 75th percentileBeforeAfter
A fresh claude.ai load, until the page is typeable3.1 s0.55 s
Starting a new Claude Code session0.8 s0.3 s
Loading a Claude Cowork cloud session2.6 s0.73 s

These are Anthropic's measurements of its own apps. They show what the fixes did there, not what the same changes will do to a different codebase.

The em dash that froze the page

If a reply's markdown contained any character outside Latin-1, such as an em dash or a curly quote, V8 (the JavaScript engine in Chrome) stored the whole string as UTF-16. That pushed the syntax-highlighting regexes onto a slower path, and highlighting a finished code block could freeze the page for about a second. Claude fixed it with a twenty-line change that copies each code block into a one-byte string before highlighting it.

The em dash is the character AI models reach for constantly, so any app that highlights or searches model output is a candidate for the same slowdown.

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Unlocks: The reload nobody could see · The rest of the list · Check your own app with the FIX skill · Measure before you believe it

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